All Systems Operational
AZFRA1 Mambu Production Operational
AZFRA1 Mambu Sandbox Operational
MPO Operational
AZFRA1 MPO Production Operational
AZFRA1 MPO Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Due to an upgrade of our data services, you will be experiencing a scheduled downtime on day month between Time from - Time until UTC on the Mambu production environment.

Impact:
During this planned maintenance window the Mambu application will be inaccessible and all capabilities (including Mambu Process Orchestrator (MPO)) hosted on Mambu production paused. All Mambu operations will resume immediately after the planned maintenance finishes.
Please note that cloning production data to your production environment during the scheduled production maintenance window might not complete as expected and will have to be re-attempted once the planned maintenance finishes.

Posted on Nov 08, 2024 - 14:01 UTC
Infrastructure ScaleUp Nov 24, 2024 08:00-08:30 UTC
Dear customer,
This message is to inform you about a scheduled scaleup of production environment.
What to expect:
During the maintenance we anticipate 5-10 minutes of downtime due to reboot of the database engine.
Please reach out if you have any questions or concerns.
Best regards,
Mambu.

Posted on Nov 08, 2024 - 16:32 UTC
Infrastructure ScaleUp Dec 1, 2024 08:00-09:00 UTC
Dear customer,
This message is to inform you about a scheduled scaleup of production environment.
What to expect:
During the maintenance we anticipate 5-10 minutes of downtime due to reboot of the database engine.
Please reach out if you have any questions or concerns.
Best regards,
Mambu.

Posted on Nov 15, 2024 - 12:10 UTC
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Completed - The scheduled maintenance has been completed.
Nov 19, 19:05 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-azfra1 on 19 November 2024 at 18:12 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-167-8

Nov 19, 18:11 UTC
Nov 18, 2024
Completed - The scheduled maintenance has been completed.
Nov 18, 19:19 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-azfra1 on 18 November 2024 at 18:17 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-167-8

Nov 18, 18:16 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 18:00 UTC
Scheduled - We will be performing infrastructure maintenance activity on your production environment which is related to key rotations. No impact is expected apart from short sporadic latency. The change has been successfully implemented in your sandbox environment.
Apologies for the short notice, but we would like to perform the activity as soon as possible to ensure your environment stability and reliability.

Nov 14, 11:25 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 UTC
Scheduled - Due to an upgrade of our data services, you will be experiencing a scheduled downtime on day month between Time from - Time until UTC on the Mambu sandbox environment.

Impact:
During this planned maintenance window the Mambu application will be inaccessible and all capabilities (including Mambu Process Orchestrator (MPO)) hosted on Mambu sandbox paused. All Mambu operations will resume immediately after the planned maintenance finishes.
Please note that cloning sandbox data to your sandbox environment during the scheduled sandbox maintenance window might not complete as expected and will have to be re-attempted once the planned maintenance finishes.

Nov 8, 13:53 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 10:15 UTC
In progress - Please note that Payments is updating one of its internal components on Production (Azfra1) on 14 November 2024 at 08:40 UTC. No downtime is expected.
Nov 14, 08:40 UTC
Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 09:34 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-azfra1 on 12 November 2024 at 18:15 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-167-7

Nov 12, 18:14 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 UTC
Scheduled - We need to perform general resource quota increase on the infrastructure layer, which will ensure better stability and performance. This is no downtime, seamless implementation change, which will take up to 20 minutes. It has already been successfully deployed to your sandbox environment.
Nov 11, 13:54 UTC
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Completed - The scheduled maintenance has been completed.
Nov 8, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 15:00 UTC
Scheduled - Dear customer,
This message is to inform you about a scheduled downscale of sandbox environment, which was upscaled temporarly on October 21st.
What to expect:
During the maintenance we anticipate few minutes of downtime due to reboot of the database database engine.
Please reach out if you have any questions or concerns.
Best regards,
Mambu.

Nov 6, 14:25 UTC
Nov 7, 2024
Completed - The scheduled maintenance has been completed.
Nov 7, 19:02 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-azfra1 on 07 November 2024 at 18:14 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-167-6

Nov 7, 18:13 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 14:52 UTC
In progress - Please note that Payments is updating one of its internal components on Sandbox (Azfra1) on 07 November 2024 at 13:03 UTC. No downtime is expected.
Nov 7, 13:03 UTC